
EuroParcs is a European holiday park operator, with locations across the Benelux and Austria. Across more than fifty parks, they welcome hundreds of thousands of guests every year. Behind every holiday is an organisation where reservations, enquiries and service come together. Hospitality is not an extra. It is the foundation.
EuroParcs introduced Booking Experts for reservation and content management, and Trengo for guest communication. The next step was making sure those systems would not operate separately, but support each other at the right moment. This would bring guest communication and reservation information closer together across all parks.
EuroParcs’ needs and day-to-day workflows were the starting point for a custom API integration between Booking Experts and Trengo. The integration brings relevant reservation information into the environment where service teams communicate with guests and property owners. This way, the systems support the daily workflow instead of operating separately.
EuroParcs’ needs and day-to-day workflows were the starting point for a custom API integration between Booking Experts and Trengo. The integration brings relevant reservation information into the environment where service teams communicate with guests and property owners. This way, the systems support the daily workflow instead of operating separately.
Then this might be for you. The question remains: how long will you wait?