ZakelijkeVerzekering.nl is in a leading independent insurance advisor, specializing in supporting self-employed professionals (ZZP’ers) and SMEs. With a focus on personal advice, fast service, and independence, the company helps clients find the right business insurance, ranging from liability coverage to car insurance and disability insurance. Thanks to a wide network of major insurance partners and a personal approach, ZakelijkeVerzekering.nl provides a transparent and reliable service offering that matches the unique needs of every entrepreneur.

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Choosing business insurance

Image this situation: you are an entrepreneur, focused on growing your business, and you have finally decided to arrange insurance. You open one of those old-fashioned application forms and quickly get lost in unfamiliar questions, complicated terms, and endless checklists. You submit everything to the insurer and then the waiting starts.

It often takes weeks to get clarity, and if something important is missing, you have to start over. The process leaves you feeling mostly frustrated. You know you need to sort this out for your business, but it feels outdated, confusing, and far from accessible. For many entrepreneurs, this is their daily reality: a slow and error-prone process that costs unnecessary time and energy.

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AI chatbot for insurance

Thanks to the cooperation between our tech specialists and the experts at ZakelijkeVerzekering.nl, that frustration is now a thing of the past. Entrepreneurs only need to describe their situation in a live chat, and the smart AI chatbot will let them know within minutes if anything is missing, which insurances matter, and will provide a clear and complete overview right away.

If something is unclear or missing, you receive an immediate notification and can add it straight away, even before the official application process starts. No more stress over costly mistakes or waiting due to minor errors, just control and clarity.

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Instant, tailored advice for your business

The chatbot allows entrepreneurs to quickly check if they have thought of everything. The entire application process has been reduced to a simple conversation, at your own pace, with no technical knowledge or paperwork needed. Aspects that often used to be missed, such as a supplementary policy or a unique risk profile, are now automatically covered. This prevents applications from getting stuck and saves time spent on endless emails.

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What is the result? 

Entrepreneurs now receive clarity faster, experience less stress, and always have an overview of their own process. For insurers and advisors at Zakelijke Verzekering, it saves time and prevents duplicate work. Because the process is immediately of higher quality, every company receives advice that is much better tailored to its specific situation.

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What did the collaboration look like?

Every successful digitalization project starts with a plan. That is why we began with a blueprint phase, in which we worked together with Zakelijke Verzekering to map out the ideal chatbot step by step. All wishes and requirements were gathered in clear language, so everyone knew exactly what we were working toward together. By using wireframes, user stories, and clear flows, everyone quickly gained insight into the final product without technical noise or assumptions. After this intensive preparation, we started building in a focused and effective way. In a short time, we had a working prototype and could begin the AI training.

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What's next?

Now that the chatbot is live and successfully running in pilot programs, Moonly and Zakelijke Verzekering are continuing to advance the digitalization of the insurance process together. This includes enabling online collaboration between entrepreneurs, advisors, and insurers, making everything faster, smarter, and more transparent. In addition to technical development, we remain actively involved in maintenance, security, support, and processing feedback from real-world use. This way, we keep improving and ensure that entrepreneurs always stay ahead.

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Ready to get started with AI?

Do you see opportunities for your business with digitalization or AI? We are happy to brainstorm with you free of obligation!

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