The carefree ride of vanRaam

Mobile

vanRaam is a leading manufacturer of innovative, customized bicycles, including tricycles, wheelchair bikes, and tandem bikes, with mobility and inclusivity at their core. vanRaam believes that staying mobile longer brings happiness, and they work daily to fulfill this important social mission through their international dealer network and a passionate team of around 270 employees. Their sustainable and contemporary custom bikes provide people with disabilities and those who cannot ride a standard two-wheeler the opportunity to move freely and independently. Each bicycle is built to order and fully tailored to the individual user, from tricycles to wheelchair bikes and tandems.

The challenge behind the scenes

The existing vanRaam e-bike app was technically outdated and no longer met the expectations of modern users and platforms. As a result, increasing issues arose: the app became unstable, Bluetooth connections were unreliable, and essential functionalities did not work properly. Additionally, updating the app became more difficult as both Apple and Google discontinued support. All these factors led to unwanted interruptions for more than 15,000 active users. The app no longer aligned with vanRaam’s high standards and ambitious goals.

Collaboration between vanRaam & Moonly

To ensure the continuity, reliability, and future-proofing of the app, vanRaam partnered with Moonly in 2024. The goal of this collaboration was to develop a completely new e-bike app, equipped with modern technologies and built on a future-ready architecture. The focus was not only on technical stability and scalability but also on delivering a contemporary, visually compelling user experience that aligns with vanRaam’s refreshed brand identity. Together, we are ensuring that thousands of cycling enthusiasts can once again enjoy their rides without worry.

Visual identity update ✅
The app has been completely developed based on the new vanRaam branding.
Bluetooth connection ✅
Easily connect your bike using Bluetooth.
Cost-efficient maintenance ✅
Choosing scalability saves future maintenance costs.
Thousands of happy people ✅
They can use the app again without any worries and enjoy their day out.
vanRaam IT Team ✅
Productive collaboration with vanRaam's IT team to optimize integration and knowledge sharing.
Central customer cockpit ✅
A solid foundation that enables further digitalization to improve customer satisfaction.

What was the project objective?

The goal was to develop a future-proof and user-friendly app that meets all technical and visual requirements. The new app needed to preserve existing customer data, strengthen connectivity, and be prepared for future digital expansions. Using an MVP (Minimum Viable Product) approach allowed for rapid deployment, delivering quick value and laying a solid foundation for ongoing development.

Wat can you do with the vanRaam e-bike app?

The vanRaam e-bike app offers a range of features that significantly enhance the riding experience. With real-time information, users can immediately view the current status of their bike, including battery level, speed, and motor activity. This information helps users stay well-informed about their bike’s performance and prevents unexpected issues while riding. The app also allows users to calibrate their bike and adjust settings, enabling a personalized riding experience and optimizing performance. Firmware updates are made straightforward through the app, ensuring the bike is always equipped with the latest software, which improves both functionality and safety.

Wat are the results?

Connecting the bike to the app provides users with greater control, insight, and convenience. It also makes the bike more future-proof and reliable. The app aligns seamlessly with vanRaam’s refreshed brand identity and establishes a robust foundation for further technological innovations. Thanks to this partnership, vanRaam can confidently continue their mission of improving mobility and inclusivity.

15.000 +

Accounts migrated 🚲

25.000 +

Downloads in one month 🤳🏻

In 12 weeks

From plan to app 🤙
"With the new vanRaam e-bike app, we are providing a future-proof and user-friendly solution." - Maikel Fraikin (Director of Information Management)

Want to make an impact?

Contact Moonly and discover how we can guide your organization toward a new dimension of innovation and connectivity.